Move to safety first
If the vehicle can still roll and it is safe to do so, move it away from traffic. Use your hazard lights and stay visible.
If you are stuck on a shoulder, stay alert and avoid standing near active traffic lanes.
Gather the right details
Have your location, vehicle description, and destination ready for dispatch. Landmarks, mile markers, and nearby exits help speed up routing.
If you are in a parking lot, note the store name or lot section.
Stay reachable
Keep your phone on and nearby so the driver or dispatcher can contact you if needed.
If you feel unsafe, tell dispatch right away so they understand the urgency of your situation.